Senior Technical Business Analyst

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.
Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments.
We hope you’ll join us.
We can’t do it without you.
We are seeking a Senior Technical Business Analyst to join our team within our LoanVantage group at Jack Henry.
In this role, you will be responsible for analyzing information derived from various sources to assist multiple development teams in enhancing the LoanVantage product.
The ideal candidate has substantial experience within the financial industry.
They have excellent attention to details and can effectively communicate and collaborate with various teams.
This role works closely with the Development team and Product Management to define features, describe bugs and expected behavior, and test the finished product.
This position will be filled to work Remotely within the U.
S.
The target salary range for this position is $76,296-$120,000 based on location and experience.
What you’ll be responsible for: Interact with Product Management to learn product requirements.
Define the system and functional requirements of the product.
Prepare business requirements and functional specifications.
Serve as a resource and/or participant in business process re-design activities.
Assists the customer in determining if and how system enhancements may improve process flow and business function.
May perform application, system, and regression tests.
Create business requirements and system documentation, as well as contributing to end-user and project management documentation.
Work with quality assurance and programming teams to ensure changes are migrated into production correctly.
Interact with technical teams to convey business requirements.
Conduct internal stakeholder training on new features.
Occasionally interact with customers to research issues or understand features.
Manage sprint case work for Report team.
Perform financial spread conversions using Excel to map data from previous financial statement spread product and convert to LoanVantage spread product.
May perform other job duties as assigned.
What you’ll need to have: A minimum of 6 years of experience in retail lending or evaluating software specification for analysis, testing, or reporting.
Experience as a Business Analyst or an Analyst in a bank or FinTech environment.
Strong knowledge of Accounting, or experience with Balance Sheets and Income Statements.
Strong knowledge of Microsoft Excel.
Strong knowledge of the financial industry.
Strong project management skills.
Strong communication (written and verbal) and customer interaction skills.
Experience defining system and functional requirements.
(moved from nice to have) Excellent attention to details.
Ability to travel up to 5% to attend a JHA meeting, training, and/or professional conferences.
What would be nice for you to have: Bachelor’s degree.
Experience with LoanVantage, Atlassian Jira or Confluence products.
Experience with SQL.
Ability to interact with and communicate well with other technical associates.
If you got this far, we hope you're feeling excited about this opportunity.
Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply.
We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun.
" We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional.
We do great things together.
Rising to meet challenges and seeking opportunities is part of who we are as an organization.
Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success.
Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity At Jack Henry, we know we are better together.
We value, respect, and protect the uniqueness each of us brings.
Innovation flourishes by including all voices and makes our business—and our society—stronger.
Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.