*SCHEDULES: *M-F 7:00 AM - 5:00 PM or 8:00 AM-6:00 PM
*What You’ll Do:*
We are looking for a Driver Leader to come in and execute on our initiatives daily with an obsession around driver satisfaction and customer focus.
A successful Driver Leader will be flexible and ready to adapt to the ever-changing needs of the industry and challenge of the day.
· Supervise driver performance according to Variant policies, DOT regulations, all other federally or locally mandated rules/laws/guidelines.
· Directly supervise multiple drivers at any given time (new hires, drivers off truck, drivers needing additional training support, etc.
).
· Responsible for the satisfaction of a driver while they are over the road.
· Makes recommendations for performance documentation to include promotions and/or terminations.
· Responsible for addressing issues and disputes for drivers.
· Promote safe operations.
· Manage driver and make capacity available by maintaining seated truck count, accurate driver PTA’s.
· Ensures drivers and equipment (i.
e.
fleet maintenance programs, etc.
) are performing as necessary to provide on-time service.
· Manage company performance objectives with drivers and monitor that performance.
· Ensure on time service is met; address possible service issues in a timely manner while coordinating with USX Customer Service when applicable.
* Communicate service deviations to Customer Service in a timely manner.
* Collaborate cross-functionally to continue to drive the culture and live out our mission and core values.
* Answer incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, etc.
* Monitor and Manage KPI’s around P&L, Fuel Management, and Utility.
*Supervisory Responsibility:* 250-300 Drivers
*What We’re Looking For:*
Education
· Bachelor’s degree or equivalent experience required
Experience
· 2+ years of experience in driver or customer facing role required
Skills/Certifications
· Proficient with Microsoft Office suite
· Good written and oral communication skills
· Good interpersonal skills
· Good judgment and problem-solving skills
Job Type: Full-time
Pay: $47,300.
00 - $59,200.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
Ability to commute/relocate:
* Dallas, TX: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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