The Lorenzo Hotel - Where Art and Hospitality Meet Is the recipient of many excellence awards including: Best Swimming pool by Dallas Observer, Venue of the Year by ILEA, Best Hotel in Dallas by Dallas Observer, Hotel of the Year, Voted Number 1 Hotel in Dallas by TripAdvisor and more.
Perks
free parking, free lunch, medical, dental, vision, matching 401k
Job Title: Food and Beverage Manager
Department: Food and Beverage Outlets
Company: Lorenzo Hotel
Reports To: Hotel Manager
Supervises: Food and Beverage Outlets
Job Purpose:
Your Role Leading Our Guest Experience
As the driver of guest experience throughout the hotel, your passion for the guest and people must set an example to all.
Employees in the hotel follow your lead, mimicking your actions in order to achieve a higher level of service.
Our Food and Beverage Manager ensures that our guest and employee interactions and service are warm, welcoming, and very engaging.
Job Responsibilities:
All this cannot be done without great people and as the leader of the team, he/she ensures the team is trained and ready to make it happen each and every day.
As the leader of the front of house operations, the F&B outlets, your primary responsibilities are:
• Recruiting top employees that embody the Lorenzo Experience.
• Sharpening your team's guest experience skills through on-going training and development as well as holding them accountable for delivering the Lorenzo Experience.
• Having a leadership presence in the Front of the House
• Promoting and delivering great employee and guest experiences
• Ensuring you and your team are concierges to the city, answering guests' questions about the best places to Go, See, and Do
• Overseeing all aspects of the food and beverage experience, VIP guests, and guest request processes both from a guest experience and administrative perspective.
• Promoting social media scores and reviews such as Trip Advisor
• Developing strong relationships with other department heads and being able to handle Hotel Manager responsibilities in his/her absence.
• Seeking opportunities to drive additional revenue.
• Understanding the ins and outs of our hotel management systems.
• Safeguarding the hotel's assets through cost controls, cash handling, departmental inventories, and budget management.
• Overseeing all food and beverage administrative processes which includes ensuring all daily, end of the month and year-end procedures are followed.
Do You Have What It Takes?
Driving the Lorenzo Experience takes.
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• A passionate leader of people.
• Loves to be with people.
• Able to multitask and handle many tasks and challenges at the same time.
• A person that leads by example.
• A trainer at heart.
• Comfortable with IT, systems, and Apps.
• Knows the ins and outs of operating a boutique hotel food and beverage depaartment
• Excellent problem-solving skills and decision-making
• Previous hospitality management experience preferred
Hilton experience a plus
Benefits
We offer competitive wages and benefits: free lunch, medical, dental and vision medical insurance, matching 401K, free parking, etc.
EOE