Requisition Title: CASE MANAGEMENT COORDINATOR.
5030100 - 24000327
Work Locations: JUVENILE ADMIN - 2600 LONE STAR DRIVE 2ND FL - DALLAS
Organization: JUVENILE DEPARTMENT
Brief Description
Plans and coordinates the administrative and operational activities for programs, projects, services or contracts to ensure that goals and objectives are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications.
Management Scope: May supervise staff.
Detailed Description
Assesses program needs; and develops, implements and facilitates action plans in accordance with established priorities, time limitations, funding limitations and other specifications.
Ensures the service delivery network meets the needs of the intended population, reflects the objectives and intent of the program or project, and meets applicable federal guidelines.
Coordinates program activities with staff, other departments and public/private resources to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications.
Assists in evaluating program effectiveness and developing/implementing improvement and evaluation methodology; analyzes results; and recommends and takes appropriate action.
Provides consultation and technical assistance to supervisory, line and/or case management staff through meetings, training and daily troubleshooting.
Serves as back-up to staff and assumes all duties as necessary, i.
e.
, administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths.
Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
Collects and analyzes data; prepares schedules and special reports; and maintains program/project records and statistical information.
Performs other duties as assigned.
Job Requirements
Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Business, Public Administration, Accounting, Behavioral Science, or in a job related field of study.
Two (2) years of work related experience.
Skilled in the use of standard software applications.
Ability to effectively communicate, both orally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
Must possess a valid Texas Driver’s License, with a good driving record and reliable transportation.
Juvenile Department: Must pass an extensive background investigation.
• “Position requires working with juveniles who may have committed dangerous/ aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.
” • An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
• Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
• The incumbent is / may be considered to be ‘essential personnel’ subject to being held over or called back to a work location or alternate site at all times.
When required, you will be notified by your supervisor.
• Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.
Standard office environment.
May be required to travel to off-site locations.
Additional Details
BILINGUAL PREFERRED 2600 LONE STAR DRIVE DALLAS TEXAS 75212 JUVENILE DEPT (ADMINISTRATION) An extensive pre-employment background investigation will be conducted on all applicants who have been offered a position with Dallas County.
  The hiring process involves successful completion of each step.
  The steps include: Criminal History Review, Traffic Violations Record, Review of Personal History Statement and Documents, Physical Examination, and Background Investigation.
Dallas County is an Equal Employment Opportunity Employer.
AmeriCorps, Peace Corps, National Service Alumni volunteers, and persons with a criminal background are encouraged to apply.
Minimum Salary: 4629.
82
Maximum Salary: 5779.
64
Currency: US Dollar (USD)