Sr Ops Implementation Program Manager

Department: Operations Strategy & Design Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.
Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description: Job Summary All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel.
The Senior Operations Implementation Program Manager delivers on our Purpose by overseeing all aspects of program and project Leadership for large, highly complex , highly visib le programs over the entire life of operation-wide strategic initiatives.
This role coordinates across multiple projects to ensure they are working in tandem and aligning with overall business goals.
The Senior Operations Implementation Program Manager is a strategic thinker who looks forward to building relationships with all departments across Southwest.
Additional details: The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus.
This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week.
 The Department designates the specific three days of the week Employees must work on-site.
U.
S.
citizenship or current authorization to work in the U.
S.
required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer.
 We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities Mentors program and project teams to achieve superior results Works closely with project sponsor, cross-functional teams, external vendors, and assigned project managers to plan and develop scope, deliverables, key requirements, required resources, work plan, budget, timing, and appropriate program and project governance structure and processes for new initiatives Drives business objectives and values, the scope/timeline/budget, and business and technical risks to make sound strategic recommendations to program Leadership Coordinates across multiple projects and ensures plans, artifacts and corrective actions work in tandem across departments and projects within the program Analyzes, evaluates, and overcomes program risks Communicates updates related to assigned programs to all Levels within the organization Drives conversations with senior Leadership and influences program Stakeholders at all levels Accountable for day-to-day decisions as determined by program Leadership Provides support and guidance for business, operational and technology initiated programs and provides thought Leadership to program Stakeholders Builds and nurtures strategic relationships with Senior Leadership at all levels May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of program and project processes, problem management tools and procedures Knowledge of business and technology processes and implementation procedures including change Leadership disciplines Knowledge of MS Project, Visio, MS Office Suite including SharePoint Ability to provide direction in a Team oriented environment, directing tasks to finish by scheduled completion date Ability to communicate effectively, both verbally and written, at all levels Ability to contend with the range and complexity of large business problems Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others Education Required: High School Diploma or GED Experience Expert level experience, expansive and far reaching knowledge in: Project management Issue and risk management Change management practices Building trust and relationships with all levels of Employees and Leadership Licensing/Certification N/A Physical Abilities Ability to perform work duties from limited space work station/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.
S.
citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $144,200 per year to $160,200 per year* depending on qualifications and experience.
For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  Up to a 9.
3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck** Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit*** Explore more Benefits you’ll love: https://careers.
southwestair.
com/benefits *Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date 01/28/2024