Housekeeping Supervisor
Overview:
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
Responsiblity:
* Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
* In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.
I.
P.
rooms and report their availability to the Front Office, according to hotel standards.
* Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
* Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
* Maintain key control.
* Handle items for "Lost and Found" according to the standards.
* Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
* Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
* Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
* Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
* Initiate work orders for repairs and maintenance and forward to Engineering.
Follow through on each work order until completed.
* Assist with training of Housekeeping staff.
* May be required to clean rooms as business needs dictate.
* Ensure completion of cleaning projects on a biannual basis.
* Ensure overall guest satisfaction.
Qualifications:
* High School diploma or equivalent required.
College course work in related field helpful.
* At least two to three years of progressive experience in a hotel or related field preferred.
* Previous supervisory responsibility preferred.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Job Type: Full-time
Pay: From $17.
50 per hour
Expected hours: 32 – 40 per week
Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* Day shift
* Evening shift
* Night shift
* Rotating shift
Ability to commute/relocate:
* Addison, TX 75001: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Cleaning: 1 year (Preferred)
Work Location: In person