Learning Management System Administrator

Job Summary The Learning Management System (LMS) Administrator supports and coordinates the learning and development strategy and key priorities.
This position works directly with the Learning and Development Manager to administer, monitor, and update the company’s learning management technology platform and third-party learning programs.
Essential Functions Oversees the administrative function of the LMS, including ongoing updates, new learning experiences rollouts, assignments, audits, and learning metrics reporting.
Monitors LMS system functionality, identifying and resolving technical issues with LMS vendor.
Interfaces with third party vendors to curate existing training content for the LMS.
Ensures learning content is current and refreshed, as needed.
Acts as the LMS subject matter expert.
Stays up-to-date and informed of system features and updates and recommending changes as applicable to improve the user experience and/or to improve processes internally.
Facilitates LMS training with new team members including training team leaders and basic troubleshooting.
Oversees the administrative function of other learning programs outside the scope of the LMS, including metrics reporting.
Works with Instructional Designers in publication of new courses, including settings, assignments, automation rules, reporting and communication.
Creates training support for other departmental Standard Operating Procedures (SOPs), including organization of documentation on internal website.
Curates and manages compliance-based training content in partnership with other departments.
Promotes and champions learning programs to drive engagement.
Knowledge, Skills, and Abilities (K)A keen attention to detail, with an eye for grammar and design.
(K) One to two years LMS administrative experience.
(S)Excellent communication skills and comfortable working effectively with people at all levels in the organization.
(S)Strong technical skills, with the ability to learn new programs quickly.
(A)A high level of organization and ability to take initiative.
(A)Ability to balance multiple projects and assignments.
(A)Ability to prioritize effectively and communicate updates in a timely fashion.
(A)Ability to think creatively to problem solve.
(A)Ability to mobilize individuals and teams towards common goals.
Supervisory Responsibilities This position has no supervisory responsibilities.
Work Environment and Physical Demands In office environment Hybrid work schedule, as approved (must have reliable wi-fi) Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel This job requires no planned business travel.
Education and Experience High School graduation or equivalent is required.
Associate or bachelor’s degree, preferred.
Combined LMS experience and administrative practices of five or more years with education is desirable.
Previous experience with LMS Previous experience with Learning and Development Experience in technology platforms especially in the functions of configuration, reporting, dashboards, and data management Benefits We offer a full benefits package including healthcare, employee assistance program(s), vision, and dental coverage.
Life insurance, short and long-term disability insurance along with ancillary voluntary insurance programs are available.
We offer financial well-being through a 401k Plan with a company match along with vendor partnership discount programs through LifeMart.
Other benefits include an employer disaster relief fund and tuition reimbursement.
Based on performance and desire, we provide professional development and progressive career pathing.
Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Equal is Greater At DuraServ, Inclusion and Diversity are more than just words for us as our teams have a positive impact on our employees, customers, and community stakeholders from every background.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
DuraServ is proud to be an equal opportunity workplace.
DuraServ is an equal opportunity employer and values diversity.
All employment is decided based on qualifications, merit, and business needs.