Psychiatry - Manager Patient Access

Job Title & Specialty Area: Manager Patient Access Department: Psychiatry Location: Dallas Shift: Dallas Job Type: (remote / On-Site) Onsite Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community.
Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary: This position is to provide financial oversight that includes evaluating and collaborating initiatives and opportunities to improve efficiency of operations by increasing revenue, developing patient flow systems to maximize patient access to healthcare and improving process as needed.
Provide additional leadership within the organization while serving in a strategic liaison role with external departments.
JOB PROFILE * Typically manages professional staff and/or team leaders over multiple teams * Typical span of control: Administrative 8-10, Clinical 10-13, Support Services 11-13; e.
g.
Admin: Fin, IT, Legal, HR, Public Affairs; Support Services: EVS, Security, Engineering, Food Services.
* Accountable for the performance and results of a team or multiple teams within own discipline * Adapts unit plans and priorities to address resource and operational challenges * Provides guidance, coaching, and feedback to team leaders on effective management techniques * Makes employment decisions for the team, seeking direction from more senior leaders on more complex situations * Decisions are guided by policies, procedures, and functional priorities; receives guidance from a higher-level manager on high-impact decisions * Monitors quality metrics and changes in practice that impact clinical, financial, or operational outcomes and develops action plans to address areas for improvement * Provides guidance to others as needed for non-routine and/or complex problems/situations * Monitors and manages a budget for defined area of responsibility MANAGEMENT SKILLS * Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
* Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
* Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
* Develop and use collaborative relationships to facilitate the accomplishment of work goals.
* Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
* Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
* Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
* Effectively manage one's time and resources to ensure that work is completed efficiently.
* Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
* Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
* Assimilate and apply new job-related information in a timely manner.
* Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
A Place Where You Belong We put our people first.
We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues.
We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years.
· 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement >