Emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms.
Headquartered in Nashville, emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem.
With nearly 2,500 professionals globally, emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients.
Role: ITSM Project Manager
Mode of Hire: Fulltime with Benefits and Contract
Location: Dallas, TX (50% Onsite travel)
This Project Manager will be planning for and driving the initiatives to modify their existing Service Now system for the following:
Incident Management
Major Incident Management
Problem Management
Change Management
DMBD Management
Strategic Portfolio Management
Additional information:
2+ years of ServiceNow experience as a Project Manager or ITIL User managing Service Management deployments or Large installations of software for corporations involving all employees(over 10,000 employees).
Familiarity with the ITIL Framework, Sound business acumen, and ability to communicate promptly and professionally with employees at all levels of organizations.
Possess the self-efficacy and confidence to fuel a personal tenacity in relentlessly following up with action items at all organizational levels.
Experience with MS Projects and Microsoft Office Suite.
ServiceNow PPM & SPM experience a plus.
Here at Emids we're not scared of differences.
It's how we break new ground.
As we scale and elevate the experience of our clients in the Healthcare & LifeSciences Space and ultimately have an impact on every patient from every walk of life, the team we build must be reflective of the diversity that we serve.
Together, we've built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self.
Emids believes in being an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.
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