Spanish Collections Specialist

*Job Title : Collections Specialist* *Location : Richardson, TX (Onsite)* *Duration : 12 Months* *Job Description:* *Essential Job Duties and Responsibilities:* * Outbound/Inbound calls with delinquent borrowers * Find solutions to help bring borrower’s loans to a current status.
* Process payments for borrowers with past due payments * Maintain daily, weekly, and monthly collection and metric goals.
* Remain in compliance with collections policies and procedures.
*Preferred Skills, Knowledge, and Abilities:* * 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools * Excellent verbal and written communication skills * Prior call center experience with financial products preferred.
* Proficiency with Microsoft Office applications * Self-motivated and extremely goal-oriented * Team Player * Professional demeanor * Bilingual Spanish/English required Job Type: Full-time Weekly day range: * Monday to Friday Ability to commute/relocate: * Richardson, TX 75082: Reliably commute or planning to relocate before starting work (Required) Experience: * Microsoft Excel: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: In person